Terms of Service
Effective: April 22, 2026 · Version 1.0
1. Agreement
These Terms of Service ("Terms") govern your use of Quoteloop, a software service operated by Quoteloop, Inc. ("Quoteloop," "we," "us," "our"). By creating an account, accessing the service, or clicking "I agree," you ("Customer," "you," "your") accept these Terms. If you do not agree, do not use the service.
You must be at least 18 years old and authorized to bind any business you represent. By accepting these Terms on behalf of a company, you warrant you have authority to do so.
2. The Service
Quoteloop is a web application and progressive web app ("PWA") that helps professional contractors generate, customize, and deliver quoted estimates for their customers using artificial intelligence and your configured pricing data. Features include:
- Voice transcription and photo analysis for quote scope extraction
- AI-assisted drafting of multi-tier estimate line items and narrative text
- Branded PDF generation
- Multi-channel quote delivery (email, SMS, deep links to WhatsApp and Telegram, shareable links, downloadable PDF)
- Customer and quote management dashboard
- E-signature capture and view tracking
3. Your Account
You must provide accurate, complete, and current information during signup and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
4. Trial, Subscription, and Payment
4.1 Free Trial
New accounts receive a 14-day free trial with full access to all features of the selected plan. No payment method is required to start the trial. At the end of the trial, if you do not subscribe, your ability to create new quotes or send quotes will be paused, but your account and prior quote history remain accessible.
4.2 Subscription Plans
Current plans are Solo ($39/month), Crew ($79/month, or $29/month for the first 50 Founding Members), and Company ($149/month). Annual plans receive two months free. Plans and pricing are subject to change, but existing subscribers will receive at least 30 days' notice of any price change affecting their plan, and Founding Member pricing is locked for the life of the active subscription.
4.3 Billing
Subscriptions renew automatically at the end of each billing period using the payment method on file, processed by Stripe, Inc. Failed payments will be retried, and after multiple failures your account may be suspended until payment is resolved.
4.4 Refunds
We offer a 14-day satisfaction guarantee for first-time subscribers: if you are not satisfied within 14 days of your first paid charge, contact us for a full refund. After that, subscription fees are non-refundable, though you may cancel at any time to stop future charges.
4.5 Taxes
Prices do not include taxes. You are responsible for any applicable taxes. If required by law, we will collect and remit applicable sales, use, VAT, or similar taxes.
5. Acceptable Use
You agree to use Quoteloop in accordance with our Acceptable Use Policy, which is incorporated into these Terms by reference. We may suspend or terminate accounts that violate the AUP.
6. Your Content and Customer Data
6.1 Your Content
You retain all ownership rights to the content you submit, including your rate card, business branding, photos, voice recordings, and quote content ("Your Content"). You grant Quoteloop a limited, non-exclusive, worldwide license to host, process, display, and transmit Your Content solely to provide the service to you.
6.2 Customer Data
When you enter data about your own customers (homeowners or commercial customers you are quoting, collectively "End-User Data"), you are the data controller and Quoteloop acts as your data processor. This means:
- You warrant you have legal authority to share End-User Data with us
- You are responsible for providing any privacy notices required by law to your own customers
- You are responsible for obtaining any consents required under applicable law (including TCPA consent for SMS, CAN-SPAM for email, CCPA/GDPR for data collection)
- We process End-User Data only on your documented instructions, as described in our Privacy Policy
6.3 Consent Attestation for Messaging
When you use Quoteloop to send quotes by SMS or email to end-users, you represent and warrant that you have obtained any consent required under applicable law for such communication. For SMS specifically, you attest per-quote that the recipient consented to receive the quote via text. You are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CASL, GDPR, and any other applicable communication or privacy laws.
7. AI-Generated Content
Quoteloop uses third-party large language models (including those from OpenAI and Anthropic) to draft portions of quotes, including scope descriptions, line items, and narrative text. You acknowledge and agree that:
- AI-generated content may contain errors, inaccuracies, or omissions
- You are solely responsible for reviewing, editing, verifying, and approving all AI-generated content before sending any quote to a customer
- Quoteloop does not guarantee the accuracy, appropriateness, or legal sufficiency of AI-generated content
- Once you send a quote, you, not Quoteloop, are contractually and legally responsible to the recipient for the content and accuracy of that quote
All generated quote PDFs include a disclosure that AI-assisted drafting was used.
8. Intellectual Property
Quoteloop, including its software, design, interface, branding, and documentation, is owned by Quoteloop, Inc. and protected by copyright, trademark, and other laws. Nothing in these Terms grants you any right to our intellectual property except the limited right to use the service per these Terms.
You may not copy, modify, reverse engineer, decompile, or create derivative works of any part of the service, except as expressly permitted by law.
9. Warranty Disclaimer
EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF DEALING. QUOTELOOP DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE FROM ATTACK, OR THAT DEFECTS WILL BE CORRECTED. QUOTELOOP DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY AI-GENERATED OUTPUT.
10. Limitation of Liability
IN NO EVENT WILL QUOTELOOP'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO QUOTELOOP IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, LOST BUSINESS OPPORTUNITIES, OR COSTS OF SUBSTITUTE GOODS OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions these limits apply to the maximum extent permitted by law.
11. Indemnification
You agree to indemnify and hold harmless Quoteloop, Inc., its officers, directors, employees, and agents from any third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your violation of these Terms; (b) your violation of any law or third-party right; (c) the accuracy or content of any quote you send; (d) claims by your customers or prospective customers relating to work, quotes, or communications you initiated through Quoteloop; (e) your failure to obtain required consents for communications sent via the service.
12. Termination
You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.
We may suspend or terminate your account if you breach these Terms, the AUP, or applicable law; if your payment method fails and is not cured; or if your account poses a security, legal, or reputational risk to Quoteloop.
Upon termination: your access ends; we retain your data for 90 days then purge all end-user data; you may export your data during the 90-day grace period.
13. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated by email and posted on quoteloop.app at least 30 days before taking effect. Continued use of the service after changes take effect constitutes acceptance of the updated Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of laws principles. Any dispute arising under these Terms will be resolved exclusively in the state or federal courts located in Delaware, and both parties consent to personal jurisdiction there.
Class Action Waiver: To the fullest extent permitted by law, disputes must be brought on an individual basis, not as part of any class or representative action.
15. Miscellaneous
Entire Agreement. These Terms, together with the Privacy Policy and Acceptable Use Policy, are the entire agreement between you and Quoteloop.
Severability. If any provision is held unenforceable, the rest of the Terms remain in effect.
Assignment. You may not assign these Terms without our written consent. We may assign them to any affiliate or in connection with a merger, sale, or reorganization.
Force Majeure. Neither party is liable for failure to perform due to events beyond reasonable control (natural disasters, acts of war, pandemic, major infrastructure failures).
Notices. Notices to you may be sent by email to your account address. Notices to us should be sent to [email protected].
16. Contact
Quoteloop, Inc.
Email: [email protected]
Web: quoteloop.app
Last updated April 22, 2026.